FREQUENTLY ASKED QUESTIONS
We understand that appliance problems often come with a lot of questions. Whether you are wondering about repair costs, common appliance issues, service timelines, or maintenance tips, Portsmouth Appliance is here to help. Below, you’ll find answers to some of the most frequently asked questions about our appliance repair services, helping you make informed decisions and keep your household appliances running smoothly.
What services does Portsmouth Appliance provide?
Portsmouth Appliance offers professional appliance repair, maintenance, and troubleshooting services for a wide range of household appliances. We repair most major household appliances, including: Refrigerators, Freezers, Washing machines, Dryers, Dishwashers, Ovens, Stoves, Cooktops and Microwaves.
How do I schedule a repair?
You can schedule a repair by calling us or filling out the contact form on our website.
Do you offer same-day or next-day service?
Same-day and next-day appointments may be available depending on scheduling and technician availability.
What should I do before the technicians arrives?
Please make sure the appliance is accessible and, if possible, have the model number available.
What is your service call fee?
Our service-call fee is $129. If you move forward with the repair, that fee goes toward the labor cost.
Will I receive an estimate before repairs begin?
Our technician will inspect the issue, and if any parts are required, they will provide a detailed estimate before beginning any repairs.
What payment methods do you accept?
We accept most major payment methods, including cash, debit cards, checks, and credit cards.
Can repairs be completed on the first visit?
Yes. Our technicians carry a large inventory of common parts, so many repairs can be completed during the first visit.
What if a special part is needed?
If additional parts are required, they’re typically available within a few days.
Are your repair guaranteed?
Yes, we stand behind our workmanship and offer warranties on qualifying repairs and parts.
What if the appliance cannot be repaired?
If repair is not cost-effective or the appliance is beyond repair, we’ll explain your options honestly and help you decide on the best next step.
Should I repair or replace my appliance?
That depends on the appliance’s age, condition, and repair cost. Our technicians can help you determine the most cost-effective solution.
How can I prevent future appliance problems?
Routine maintenance, proper cleaning, and timely repairs can help extend the lifespan of your appliances. We also offer maintenance services to keep your units running efficiently and help prevent future issues.
How can I contact Portsmouth Appliance
You can contact us by phone or through the contact form on our website to schedule service or ask questions.
Address: Portsmouth, New Hampshire, United States, 03801
Service Area: Portsmouth, Greenland, Rye, New Castle and Stratham
Call or Text: +1 978-778-3998
Website: www.portsmouthappliance.com
Email: [email protected]
Hours: Monday – Friday: 8:00 AM – 5:00 PM
What areas do you serve?
Portsmouth Appliance proudly serves households across Portsmouth and surrounding areas including Greenland, Rye, New Castle, and Stratham.
Why Choose Portsmouth Appliance?
Reliability You Can See: Just look for our signature lighthouse logo! Our technicians arrive on time, fully equipped, and ready to diagnose the problem correctly the first time.
Transparent Pricing: No hidden fees or surprise costs. We provide a clear estimate before any work begins.
Expert Technicians: Our team stays up-to-date with the latest appliance technology to provide the best possible service.
Local & Trusted: We are proud members of the community, treating every home we enter with the utmost respect.
Ready to schedule a repair? Contact us today and let our experts shine a light on the solution!
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